Bare Reverie Hair Return & Exchange Policy

At Bare Reverie Hair, we take pride in the quality and craftsmanship of our luxury hair extensions. Your satisfaction is our top priority, and we’re here to ensure you have a seamless shopping experience.

Eligibility for Returns and Exchanges

• Returns and exchanges are accepted within 14 days of delivery.
• Products must be unused, unworn, and in their original condition, including intact packaging, seals, and labels.

Non-Returnable Items

For hygienic reasons, we cannot accept returns or exchanges on:

• Opened or used hair extensions.
• Custom-colored or custom-ordered items.
• Sale or clearance items.

Process for Returns

1. Initiate a Request
   Contact our customer support team at customercare@barereveriehair.com with your order number and reason for return/exchange.
2. Approval and Instructions
   Once your request is approved, we will provide detailed instructions for returning your items.
3. Return Shipping
4. Inspection and Refund

Exchanges

We do not exchange.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of delivery, and we will resolve the issue at no additional cost.

We offer a guide and virtual consultations to help you select the perfect type, color, and length. Contact customer care for further assistance.

Yes, our extensions are made from 100% human hair and can be curled, straightened, or styled with heat tools.

With proper care, our extensions can last between 3 years to 5 years or longer.

We source ethically and prioritize quality to ensure long-lasting, natural-looking extensions.